Contact information

At Rose Lara, we're committed to providing exceptional customer service. Whether you have questions about your order, shipping, returns, or our products, our Customer Support team is here to help.

Customer Support

Email: shop@roselara.com

We aim to respond to all inquiries within 24–48 business hours. During weekends, public holidays, or promotional periods, response times may be slightly longer.

Before Contacting Us

To help us assist you more efficiently, please include the following information in your email whenever possible:

  • Your full name
  • Your order number
  • The email address used to place your order
  • A detailed description of your inquiry
  • Photos or supporting documents (if applicable)

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (Central Time)

Saturday, Sunday & U.S. Public Holidays: Closed

Business Address

Rose Lara

5201 Boyd Trl

Arlington, TX 76017

United States

Please Note: This is our business correspondence address only and is not a return address. Please do not send returned merchandise to this location.

If you need to return an item, please contact our Customer Support team first to receive return authorization and the correct return instructions.

We're Here to Help

Your satisfaction is important to us. Whether you need assistance before placing an order or support after your purchase, we're always happy to help.

Thank you for choosing Rose Lara. We look forward to assisting you!