Refund policy

At Rose Lara, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

We accept returns within 30 days of the delivery date. To qualify for a return, the item must be unused, unwashed, in its original condition, and have all original tags attached. Items that show signs of wear, damage, alteration, or washing are not eligible for return.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Final Sale items
• Gift Cards
• Bodysuits
• Swimwear
• Underwear
• Accessories
• Items marked as non-returnable

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery by emailing shop@roselara.com. Include your order number and clear photos of the issue so we can resolve it as quickly as possible.

Refunds

After we receive and inspect your returned item, we will notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Original shipping fees are non-refundable unless the return is due to our error or a defective product.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

We recommend using a trackable shipping service, as we are not responsible for returns lost during transit.

Return Address

Please do not send returns to the address listed on our website or company information.

The following address is not our return address:

5201 Boyd Trl, Arlington, TX 76017, United States

Please contact our customer support team before returning any item. Once your return request is approved, we will provide the correct return address and instructions.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Rose Lara
Email: shop@roselara.com