Shipping policy

At Rose Lara, we are committed to preparing and shipping every order with care. Please review our Shipping Policy before completing your purchase.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Please note:

  • Orders are processed Monday through Friday, excluding weekends and U.S. public holidays.
  • Processing times may be extended during promotional events, peak shopping seasons, or holidays.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Options

We currently ship to addresses within the United States.

Standard Shipping

  • Orders: $0.00–$49.99
  • Shipping Fee: $12.00

Free Standard Shipping

  • Orders: $50.00 and above
  • Shipping Fee: FREE

Expedited Shipping

  • Orders: $0.00–$99.99
  • Shipping Fee: $18.00

Free Expedited Shipping

  • Orders: $100.00 and above
  • Shipping Fee: FREE

The available shipping methods and rates will automatically appear during checkout based on your order total.

Tracking Information

After your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.

Please allow 24–48 hours for tracking information to become available after the carrier has received your package.

Shipping Guidelines

To help ensure successful delivery, please verify that all shipping information is correct before submitting your order.

Rose Lara cannot be held responsible for shipping delays or delivery issues resulting from:

  • Incorrect or incomplete shipping information provided by the customer.
  • Failed delivery attempts.
  • Shipping carrier operational delays.
  • Severe weather conditions or natural disasters.
  • Other circumstances beyond our reasonable control.

Once an order has entered processing, we may be unable to modify the shipping address.

Delivery Restrictions

Please note the following shipping limitations:

  • We currently ship within the United States only.
  • We do not ship to APO, FPO, or DPO military addresses.
  • Delivery availability may vary for certain remote or restricted locations.

Lost or Damaged Shipments

If your order is lost during transit or arrives damaged, please contact us as soon as possible.

To help us investigate your claim, please include:

  • Your order number.
  • Photos of the damaged package (if applicable).
  • Photos of the shipping label.
  • A brief description of the issue.

Our Customer Support team will work with the shipping carrier to resolve the matter as quickly as possible.

Returned Shipments

If an order is returned because it was refused, left unclaimed, or an incorrect shipping address was provided by the customer, additional shipping charges may apply before the package can be reshipped.

Where permitted, any original shipping costs or return shipping expenses may be deducted from an eligible refund.

Business Address Notice

The address listed below is for business correspondence only and is not our return address.

Please do not send returned merchandise to this location.

If you wish to return an item, please contact our Customer Support team first. We will provide return authorization along with the correct return instructions and return address.

Contact Us

Rose Lara

Customer Support

Email: shop@roselara.com

Business Address:

5201 Boyd Trl

Arlington, TX 76017

United States

Not a Return Address

If you have any questions regarding shipping, delivery, or your order, please contact shop@roselara.com. Our Customer Support team typically responds within 24–48 business hours and is always happy to assist you.